Legal

Privacy Policy

How information is handled across the NVXO Wallet website and mobile app.

Draft for review. Highlighted facts must be completed and this document must be reviewed by qualified legal counsel before publication.

Last updated: TO VERIFY: [effective date]

1. Who controls your data

The controller of your personal data is TO VERIFY: [company legal name], TO VERIFY: [registered address], company ID TO VERIFY: [company ID]. Contact: privacy@nvxowallet.com.

2. Information we process

NVXO Wallet processes only the information needed to provide, secure, and improve the services. The final list must match the app’s actual behavior.

TO VERIFY: [email address and/or phone number used for chat contacts]
TO VERIFY: [username and profile information]
TO VERIFY: [device, diagnostic, and crash-report data]
TO VERIFY: [public wallet addresses and transaction data visible on supported blockchains]
TO VERIFY: [other verified categories, or remove this item]

We do not receive or store your wallet recovery phrase or private keys.

3. Messages

Chat messages are end-to-end encrypted. We store them only in encrypted form TO VERIFY: [for X days / until delivered] and cannot read their contents. Metadata required to deliver messages may be processed as described here: TO VERIFY: [describe message metadata].

4. Why we use information

Provide the wallet, chat, payment-request, and support features you request.
Secure the service, prevent abuse, and diagnose faults.
Meet legal obligations where they apply.
Improve the product using optional analytics only after valid consent where required.

5. Sharing and service providers

We share information only with providers needed to operate the service, when required by law, or with your direction. Current providers and locations: TO VERIFY: [provider list, purpose, and processing location].

6. Retention

We keep each category only as long as needed for its stated purpose: TO VERIFY: [retention schedule by data category]. Public blockchain records cannot be changed or deleted by NVXO Wallet.

7. Your rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or object to processing. You may withdraw consent without affecting earlier lawful processing. Contact us or complain to your local data protection authority.

8. International transfers and security

Where information moves across borders, we use TO VERIFY: [verified transfer safeguard]. We use technical and organisational measures appropriate to the risk, but no internet service can promise absolute security.

9. Children and changes

The minimum age for the service is TO VERIFY: [verified minimum age]. We will post material policy changes here and provide additional notice where required.

10. Contact

Privacy questions: privacy@nvxowallet.com. Data Protection Officer: TO VERIFY: [name or confirm none appointed].